- E-mail: hanan@galaxybazar.com
- Phone Number: +971 522384075
Thank you for shopping with Galaxy Bazar!
We are committed to providing a smooth, reliable, and transparent shipping experience for all our customers in the United Arab Emirates. Please review the information below to understand our processing times, delivery methods, and shipping policies.
Processing Time: 1–2 business days (Monday–Friday)
Order Transit Time: 3-4 Business Days (Monday-Friday)
Orders placed on weekends or public holidays will be processed on the next business day.
Delays may occur due to:
Incorrect or incomplete shipping address
High order volumes during peak seasons
If there is any delay with your order, our team will notify you via email.
We work with trusted courier partners to ensure safe and timely delivery across the UAE.
Once your order is shipped, you will receive a tracking number via email so you can monitor your shipment.
After your order is dispatched, a tracking link will be sent to your email.
Please allow 24–48 hours for tracking updates to appear in the courier system.
If you wish to cancel your order, please contact us immediately at:
Orders cannot be guaranteed to be cancelled once processing has started.
If the order has already been shipped, you will need to follow our Return Policy.
Customers are responsible for providing accurate shipping information.
Galaxy Bazar is not liable for packages delivered to incorrect or incomplete addresses provided by the customer.
Delivery delays may occur due to:
Severe weather conditions
Natural disasters
Courier service disruptions
Remote delivery locations
We appreciate your patience and understanding during such circumstances.
Address changes cannot be guaranteed once an order has been placed.
If you need to modify your shipping address, please contact us immediately.
Once an order has shipped, rerouting may not be possible.
Orders returned to us due to:
Invalid or incomplete addresses
Failed delivery attempts
may require additional shipping fees for resending the package.
During peak shopping periods such as Black Friday, Ramadan, Eid, and New Year, delivery services may experience delays due to high shipment volumes.
We recommend placing your order early to avoid delays.
